Recovery from the current business downturn is now the top priority for organizations across the world. The Covid-19 pandemic has changed many core aspects of the business including supply chain and customer expectations and companies are looking for technology tools to assess and tackle these rapid shifts to help them tide over the crisis. SaaS (Software-as-a-Service) technology is the key to help them become agile and adapt quickly to the challenges while offering scalability.

SaaS is the answer

Today, any organization large, medium, or small needs a solid set of technology platforms and tools to run its daily business. The pandemic has intensified the need for operational efficiency at scale and data-informed decision-making. While some business heads may question the timing of engaging with a new IT strategy during a global crisis and disruption, it becomes even more important to show why SaaS can be a cost-effective way to manage business continuity now. A suite of SaaS applications will help any organization pivot, innovate, and become nimble to survive not just the present crisis but also build resilience to withstand future disruptions. SaaS platforms help manage core processes and support a remote workforce while providing data and insights which can help businesses better manage customer experience. SaaS applications are most often used in critical business processes such as sales management, human resource management, and customer relationship management.

Advantages of SaaS

Enterprise IT departments are always under pressure to keep business continuity while ensuring data and applications are secure. Here’s where SaaS offers several advantages:


SaaS solutions are completely managed by a third-party service provider, requiring no additional spend on infrastructure or maintenance. It is subscription-based and has no initial license fees.

Rapid deployment

SaaS applications require little or no downtime as the application is already installed and configured. Updates are automatic as the SaaS providers take care of the deployment.


Saas applications are available across devices and from anywhere as it is cloud-based, which is a significant advantage over traditional enterprise software solutions. SaaS also offers flexibility and scalability as the business grows, via its multiple subscription options.

SaaS and business continuity

IT services vendors can help enterprise IT teams develop a business continuity plan by assessing the enterprise’s risk factors in data, operations, and cyber assets. They can recommend the appropriate SaaS solutions to back up data, applications, and operating systems to the cloud or remote data centers. This enables the enterprise to recover faster from disruptions. When businesses set on the path to recovery and business continuity, it makes sense to partner with a trusted IT services provider with a solid experience of delivering consistent results. At Tricon Infotech we have been creating compelling, innovative, and agile digital experiences for global businesses for over two decades. Connect with us to learn how we can help your business build resilience and agility for the long term.