Case study

Bringing Automation to University Laboratories

Kaust logo
Case study

Bringing Automation to University Laboratories

Kaust logo
Introduction

About KAUST

King Abdullah University of Science & Technology (KAUST) is a private English-speaking university near Jeddah, Saudi Arabia.

Since its founding in 2009, its research output has made it one of the fastest rising universities in the world.

Exterior of a campus building
Introduction

About KAUST

King Abdullah University of Science & Technology (KAUST) is a private English-speaking university near Jeddah, Saudi Arabia.

Construction of a KAUST building beside the ocean
Since its founding in 2009, its research output has made it one of the fastest rising universities in the world.

KAUST’s 200 faculty and 1,000 graduate students undertake cutting-edge research in the areas of energy, agriculture, ecology, and computing.

With such rapid growth, KAUST needed a way to allow their faculty to reserve 20 shared laboratories.

Graduation Day with KAUST students dressed in caps and gowns

KAUST’s 200 faculty and 1,000 graduate students undertake cutting-edge research in the areas of energy, agriculture, ecology, and computing.

KAUST professors and students in lab coats facing the camera
With such rapid growth, KAUST needed a way to allow their faculty to reserve 20 shared laboratories.​
The PROBLEM

Incompatible Scheduling Systems

KAUST also had a unique challenge: Given the desert climate along the Red Sea, the laboratories had to be temperature-optimized to support the needs of each research program.

There was no available automated scheduling system that was compatible with their enterprise SAP system.

The desert landscape and mountains in the distance
The PROBLEM

Incompatible Scheduling Systems

KAUST also had a unique challenge: Given the desert climate along the Red Sea, the laboratories had to be temperature-optimized to support the needs of each research program.

A laboratory with a row of machines and beakers
There was no available automated scheduling system that was compatible with their enterprise SAP system.
The SOLUTION

Enter Tricon Infotech

KAUST hired software engineering company Tricon Infotech to design a solution.

Utilizing its extensive SAP expertise, Tricon built and implemented a custom JAVA-based system to automate the laboratory reservations.

A woman in a suit delivering a presentation in an office
The SOLUTION

Enter Tricon Infotech

KAUST hired software engineering company Tricon Infotech to design a solution.

Hands typing on a laptop computer
Utilizing its extensive SAP expertise, Tricon built and implemented a custom JAVA-based system to automate the laboratory reservations.
A KAUST researcher in a lab coat working on a computer

Now the faculty can reserve shared, temperature optimized rooms to undertake their research without having to compete for resources.

Ongoing Support

A long-term partnership

Tricon Infotech continues to manage the ongoing support to ensure consistent operations for KAUST’s faculty and students.

Support team members at computers and on the phone. 
Ongoing Support

A long-term partnership

Tricon Infotech continues to manage the ongoing support to ensure consistent operations for KAUST’s faculty and students.