In today’s enterprise landscape, many large companies become collections of disconnected systems accumulated over years of mergers and acquisitions. Each acquired business brings its own CRM, ERP, and proprietary platforms, creating complexity, duplication, and limited visibility for leadership. This offers numerous challenges:
- Each application must be monitored, maintained, upgraded, and deployed.
- Added security risks (even if applications are maintained properly; worse if they’re maintained poorly).
- System performance that’s only as good as the organization’s capabilities.
- Governance (ability to evaluate and manage all the various systems).
- Customized applications require special knowledge and handling.
- Limited visibility and insight for senior management.
- Each individual license must be negotiated, renewed, and paid (and there may be duplicate licenses).
- More and more silos within the organization.
Organizations with fragmented tech stacks typically have three paths forward:
- Do Nothing. Maintain the status quo and accept inefficiencies, costs, and risks.
- Standardize Everything. Move all teams to a single application or build one unified system, which can be expensive, time-consuming, and highly disruptive.
- Implement an Enterprise Service Hub. A middle path that preserves existing systems while integrating them via a centralized, secure, and flexible architecture.
Tricon Infotech solves this challenge by building custom Enterprise Service Hubs — also called Integration Hubs (EIHs) or Service Buses (ESBs) — to unify and streamline these operations.
An Enterprise Service Hub connects all business-critical platforms to a single backbone:
- Acts as a data gateway (not a data store), allowing secure, governed flow between systems.
- Uses custom APIs to connect applications like Salesforce, SAP, and legacy systems.
- Enables central monitoring, governance, and analytics without altering local systems.
- Makes it easy to swap tools in or out, reducing vendor lock-in.
What sets Tricon apart:
- Custom-built platforms that match each client’s needs, rather than one-size-fits-all solutions.
- Composable, vendor-agnostic architecture that works with existing tools and future tech.
- Role-flexible delivery. Tricon can build, manage, or hand off the solution.
- Secure infrastructure on AWS, Azure, or other preferred environments.
Plug-and-play connectors that reduce onboarding time for new systems.
By implementing a Tricon-built Enterprise Service Hub, companies gain:
- Complete control over fragmented systems.
- Significant cost reduction through license consolidation and automation.
- Enhanced governance, analytics, and cross-system collaboration.
- A scalable foundation for future AI and data initiatives.
