DevOps is ushering in a new era for companies. It also drives a big cultural shift in the organization. DevOps transforms the way developers and operations teams collaborate and relies on a good amount of shared understanding, accountability, and responsibility. Getting these teams to work together requires a transformation of culture within the organization.
Companies seeking to adopt the DevOps process usually aim to hire experienced DevOps professionals to fill the roles and stop there without thinking through the entire process. However, it is not as simple as that. Merely having a team of siloed DevOps professionals will not necessarily produce superior DevOps outcomes. This is because DevOps relies heavily on collaboration, automation and sharing through the entire organization. This is likely to take time to accomplish in large organizations which have established processes and workflows. DevOps is, therefore, not merely a role, it is a culture.
Building a DevOps culture
Creating a DevOps culture within a large organization can be a continuous process, and silos will be broken down. This is likely to cause some confusion amongst employees about the scope of their responsibilities. But, as Atlassian points out in its guide to DevOps, the key is to have clarity around expectations, and an environment of safety where teams can actively learn from their mistakes. There are several guidelines provided by DevOps experts that can help organizations navigate this challenging period.
DevOps relies on development and operations teams to communicate regularly and solve problems together. To achieve this, it is essential to create an environment of collaboration that will encourage teams to focus on common objectives. This cultural shift must be across the whole organization, from leadership to junior employees. Hiring or positioning the right kind of DevOps champions to lead this route of change is essential to create a profitable DevOps environment.
Clarity on responsibilities
Traditional software development models emphasize separate roles for developers and operations. In DevOps, both are jointly responsible and accountable for the product end-to-end. In such a scenario, it is essential to clarify roles and responsibilities, and identify any skill gaps to ensure that processes run smoothly.
The practice of DevOps is centred around continuous improvement – via continuous delivery, testing and integration with the goal of optimizing performance. This means that bottlenecks that arise in the process must be dealt with quickly, often with the use of a series of evolving and growing number of toolkits. Therefore, building a DevOps culture means that organizations must be on top of the latest technology and market trends and customer needs. Teams should also be
ready to take advantage of automation to help improve delivery rates. And, most importantly, from a work culture perspective, to ensure continuous improvement, it is important to accept failure. Failure offers a chance to review what went wrong and actively improve upon it to produce better results the next time.
Like any momentous change, introducing DevOps within an organization can be a massive undertaking. But by keeping in mind best practices and knowing that DevOps is not merely a role but a holistic organizational culture, companies can take the right steps to ensure they can reap the full benefits of this practice. Tricon Infotech is a trusted partner in helping companies through the DevOps process to produce efficient software products and services while improving operational performance. Connect with us to learn more about how you can leverage Tricon’s DevOps expertise in strategy, planning, execution, and managed IT services.