Digital transformation is now a necessity for business growth. This transformation includes implementing innovations in the workforce, gathering crucial data insights about customers and work processes and improving customer experience.  But digital transformation can be a complex process. To find the strategy that works best for a business, the stakeholders should focus on three key areas: Big Data, Cloud Computing & Dev Ops.

In the past few years, enterprises have been rapidly pushing short-term projects in analytics, big data and Dev Ops, mostly to ensure that they have invested in digital initiatives. But it is important to take a step back and assess the internal changes that such initiatives require and what results they will bring to the bottom-line.

Big Data

Big data helps companies with strategic implementations to minimize costs and maximize results. It provides useful data sets, structured and unstructured, to inform businesses about employees, processes and customers. This data is then analyzed to help businesses realign and achieve goals optimally. Small businesses don’t always need data scientists to start harnessing big data. Today, there are tools and platforms available that will help you capture data and present them in a format that is easy to understand. These tools and platforms can present you with comprehensive reports that provide an overview of current trends, business impact or future projections.

While considering big data, companies should also look out for the following:

  • Recognize that big data and digital transformation will require a cultural change. It will be changing the way you work and the culture of your business. Organizational structure might have to change with digitalization.
  • Identify your unique business goals. Each business will require different types of data that will vary with their short-term and longer-term goals. You can get a better idea of the data you will need by identifying the biggest challenges you face in the market.
  • Don’t lose track of the business values. It can be tempting to wade into the information glut that big data provides, but always keep in the mind the metrics that will help you with formulating strategy in the departments that matter.

Cloud Computing

Cloud computing is one of the strongest enablers of digital transformation. It allows businesses flexibility, cost effectiveness, automatic back up, easy access to information and better collaboration. Cloud computing provides infrastructure and platforms to businesses owners who will gladly pay for the convenience of being able to access their business on the go. Companies also need to continually innovate during the process of digital transformation. Cloud computing enables them to experiment with multiple applications without requiring to setup complex infrastructure.

However, businesses pursuing digital transformation via cloud computing should also watch out for some challenges that are likely to present temporary roadblocks on the way.

  • Security on the cloud is one of the big challenges. Business owners should know that they will be entrusting their company’s sensitive business information to a third-party cloud service provider. They will have to choose carefully from the cloud service providers to ensure that their information is secure.
  • Cloud services are vulnerable to external cyber-attacks. Business owners should ideally prepare a disaster management plan to ensure that key process can get back running as soon as possible.


Digital transformation is largely dependent on software to keep up with the pace of innovation. DevOps is designed to help companies accelerate software and services delivery. It achieves this by leveraging the process of development operations with software development, quality assurance, agile delivery and IT operations. DevOps enables companies to respond rapidly to business needs and improve customer experience while improving operational performance.

While using DevOps, business owners should adopt a logical approach:

  • It is important that DevOps strategy is aligned with the business. Most organizations may not realize this, but when DevOps, IT and business goals are mismatched, the results could be far from optimal.
  • Stick to DevOps tools, platforms and service providers that have a track record of success. There will always be newer tools that may sound like they have more features but may not have the desired impact on the business’s ROI.

Digital Transformation involves a structured, systemic approach to all business processes, aimed to increase efficiency and improving customer experiences. Using big data, cloud computing and DevOps together will help you plan your company’s digital transformation effectively for the long run. Tricon Infotech has been a trusted partner for businesses seeking digital transformation over two decades. We build innovative end-to-end solutions to help companies tackle their biggest challenges. Connect with us to start your path to digital transformation.