Leading companies all over the world rely on Tricon’s expertise to sustain mission critical applications. Tricon offers its Maintenance service as a logical extension of its development effort. Furthermore, Tricon accepts maintenance responsibilities on the basis of exclusive outsourcing arrangement. This allows the customer to re-deploy valuable in-house resources on more strategic activities.
Our comprehensive offshore maintenance service covers the following activities:
- Corrective Maintenance – Bug fixes
- Adaptive Maintenance - Changes to support changing business or technical environments, and new requirements
- Enhancement – Adding functionality such as a new module or new reports
- Perfective Maintenance – Restructuring, revitalizing, and rewriting code for future ease of maintenance – and increasing maintainability through rationalization of data and performance tuning
Typically, Tricon’s maintenance cycle executes the following steps:
1. Project Initiation
- Decide on maintenance scope
- Prepare maintenance plan
- Draft Quality plan
- Outline Configuration Management plan
- Organize resources
- Formalize communication channels with customers.
2. System study
- Evaluation of existing architecture
- Assessment of performance
- Benchmarking and gap analysis.
3. Maintenance job
- Mini SDLC
- Log defect/change request
- Impact analysis
- Implement Change
- Baseline/Release.
4. Project Signoff
