It is often observed that a company has to stretch its resources beyond the limit to maintain its software without hampering the development work. But this engenders hidden cost and entails lower productivity. To help our present and future customers, we have devised this model, under which Tricon takes up the entire responsibility for the upkeep and maintenance of our customer's software.

Tricon offers time and material (hourly) as well as fixed price annual maintenance contract based on reliable historic data available.

Tricon leverages the time zone difference between India and the western world to provide 24-hour productivity in the offshore maintenance of software for international customers. Many customers have entrusted us with the maintenance activities that are carried out in India at cost-effective offshore rates. For example:

• Defect/Bug fixes
• Enhancements
• Restructuring and performance tuning.